QUESTION 4(a)
GS4
10 marks
Explain the basic principles of citizens charter movement and bring out its importance.
WRITE IN
7 min
150 words
What the examiner wants
Explain · Bring out: answer the exact PYQ as framed — “Explain the basic principles of citizens charter movement and bring out its importance.” Treat each scoring limb separately instead of writing a general note on Citizens Charter.
Explain · Bring outAnswer exactly what the question asks.
Demand-wise check
- 1Explain the basic principles of citizens charter movement≈55 words
- 2bring out its importance≈55 words
Open in about 20 words and close in about 20.
Answer plan
Interpret the concept/quotationExplain the ethical reasoningUse contrasting examplesConnect to public-service conductBalanced conclusion
Where marks usually go
- Writing generally about Citizens Charter without directly resolving: “Explain the basic principles of citizens charter movement”
- Under-developing the second scoring limb: “bring out its importance.”
Value addition
- Value–stakeholder–action triangle or ethics matrix
→ Draw it in the body, next to the point it supports.
Official source anchors
These are authoritative sources selected for this exact PYQ. Where a card is an official-domain anchor rather than a fact-level citation, verify the precise provision, definition or data point on the linked source before using it.
Next: plan for one minute, write it in 7 minutes, then get it checked.