← All questionsGS2 · 2018 · Governance ·Citizens’ Charter
QUESTION 18
GS2
15 marks

The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizens’ Charter.

WRITE IN
11 min
250 words

What the examiner wants

Identify: answer the exact PYQ as framed — “The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizens’ Charter.” Treat each scoring limb separately instead of writing a general note on Citizens’ Charter.

IdentifyAnswer exactly what the question asks.

Demand-wise check

  1. 1The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations≈95 words
  2. 2Identify the limitations and suggest measures for greater effectiveness of the Citizens’ Charter≈95 words

Open in about 30 words and close in about 30.

Answer plan

Constitutional/institutional contextAnswer each explicit limb in sequenceUse relevant provisions/judgments/policy evidenceLimitations/counterviewReforms or reasoned conclusion

Where marks usually go

  • Writing generally about Citizens’ Charter without directly resolving: “The Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations.”
  • Under-developing the second scoring limb: “Identify the limitations and suggest measures for greater effectiveness of the Citizens’ Charter.”

Value addition

  • 3–4 node flowchart or dimension wheel keyed to the question’s main components
    → Draw it in the body, next to the point it supports.

Official source anchors

These are authoritative sources selected for this exact PYQ. Where a card is an official-domain anchor rather than a fact-level citation, verify the precise provision, definition or data point on the linked source before using it.