The Citizens' charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest measures to overcome them.
What the examiner wants
For Citizen’s Charter, discuss in sequence: first, The Citizens' charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to…; then, Identify the factors hindering the realisation of its promise and. Keep evidence and the conclusion tied to these exact limbs.
Demand-wise check
- 1The Citizens' charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential≈65 words
- 2Identify the factors hindering the realisation of its promise and≈65 words
- 3suggest measures to overcome them≈65 words
Open in about 30 words and close in about 30.
Answer plan
Where marks usually go
- Over-writing ‘The Citizens' charter has been a landmark initiative in ensuring citizen-centric…’ while reducing ‘Identify the factors hindering the realisation of its promise and’ to a token paragraph
- Adding correct but adjacent facts on Citizen’s Charter that do not advance the exact causal, comparative or evaluative task in this PYQ
Value addition
- Citizen’s Charter: legal/institutional flow — basis → actor/process → friction/delivery gap → safeguard/outcome
→ Draw it in the body, next to the point it supports.
Official source anchors
These are authoritative sources selected for this exact PYQ. Where a card is an official-domain anchor rather than a fact-level citation, verify the precise provision, definition or data point on the linked source before using it.
Next: plan for one minute, write it in 11 minutes, then get it checked.