← All questionsGS2 · 2024 · Governance ·Interactive E-Governance
QUESTION PYQ 16
GS2
15 marks

e-governance is not just about the routine application of digital technology in service delivery process. It is as much about multifarious interactions for ensuring transparency and accountability. In this context evaluate the role of the 'Interactive Service Model' of e-governance. "In contemporary development models, decision-making and

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11 min
250 words
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What the examiner wants

For Interactive E-Governance, evaluate in sequence: first, e-governance is not just about the routine application of digital technology in service delivery process. It is…; then, In this context evaluate the role of the 'Interactive Service Model' of e-governance. "In contemporary…. Keep evidence and the conclusion tied to these exact limbs.

EvaluateWeigh what works and what does not, and say how far it succeeds.

Demand-wise check

  1. 1e-governance is not just about the routine application of digital technology in service delivery process. It is as much about multifarious interactions for ensuring transparency and accountability≈65 words
  2. 2In this context evaluate the role of the 'Interactive Service Model' of e-governance. "In contemporary development models, decision-making and≈65 words
  3. 3Use at least two question-relevant examples/evidence points to support the final judgment on Interactive E-Governance, proportionate to a 250-word answer≈65 words

Open in about 30 words and close in about 30.

Answer plan

Governance objectivePresent mechanismImplementation failure visible in Interactive E-GovernanceCitizen/institution impactProcess/incentive/accountability reform

Where marks usually go

  • Over-writing ‘e-governance is not just about the routine application of digital technology in…’ while reducing ‘In this context evaluate the role of the 'Interactive Service Model' of e-governance.…’ to a token paragraph
  • Giving only one side on Interactive E-Governance; the directive requires a limitation, counter-view or implementation test before the final judgment

Value addition

  • Interactive E-Governance: legal/institutional flow — basis → actor/process → friction/delivery gap → safeguard/outcome
    → Draw it in the body, next to the point it supports.

Verified value additions

These are verified official-source additions selected for this exact PYQ. Use only the point that strengthens your argument.