← All questionsGS2 · 2025 · Governance ·User-Centric E-Governance
QUESTION PYQ 14
GS2
10 marks

e-governance projects have a built-in bias towards technology and back-end integration than user-centric designs. Examine.

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7 min
150 words
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What the examiner wants

For User-Centric E-Governance, the core task is to examine the exact proposition ‘e-governance projects have a built-in bias towards technology and back-end integration than user-centric designs.’. Organise the answer around its qualifier and evidence burden, not around a generic syllabus note.

ExamineGo into the details, test each point against evidence, and conclude on what it shows.

Demand-wise check

  1. 1e-governance projects have a built-in bias towards technology and back-end integration than user-centric designs≈55 words
  2. 2For User-Centric E-Governance, connect institutional design to citizen-facing delivery, accountability and implementation rather than only naming reforms≈55 words

Open in about 20 words and close in about 20.

Answer plan

Governance objectivePresent mechanismImplementation failure visible in User-Centric E-GovernanceCitizen/institution impactProcess/incentive/accountability reform

Where marks usually go

  • Turning this into a broad note on User-Centric E-Governance instead of answering the question’s critical balance: ‘e-governance projects have a built-in bias towards technology and back-end integration than…’
  • Giving only one side on User-Centric E-Governance; the directive requires a limitation, counter-view or implementation test before the final judgment

Value addition

  • User-Centric E-Governance: legal/institutional flow — basis → actor/process → friction/delivery gap → safeguard/outcome
    → Draw it in the body, next to the point it supports.

Verified value additions

These are verified official-source additions selected for this exact PYQ. Use only the point that strengthens your argument.